Practice management software, A to Z
Everything one flat subscription includes - the complete list on one page. Where a capability has its own deep-dive page, this index names it and links out. Chiropractic, physical therapy, and hybrid clinics are all first-class.
For patients
Self-service the rights HIPAA gives them. The portal handles all three patient-rights endpoints - most platforms ship one or none.
Sign-in
AWS Cognito with email + password or Google. Auto-link to the existing chart on first sign-in (no duplicate records).
Appointments
Self-book, see upcoming visits, cancel + reschedule with same-day guardrails. Public booking page reads live availability from Google Calendar (free/busy only).
Reminders
Patients pick up to three reminders per appointment from a 6-option lead-time enum (2hr → 2d), by email or text.
Visits & SOAP notes
Read-only access to signed clinical notes. Drafts excluded - they're work product.
Files
Download X-rays, intake PDFs, and any other documents the practice uploaded.
Messages
Two-way thread with the practice. Staff get email notifications; patients get email + SMS.
Exercises
Prescribed exercise list with images/video. Mark today's reps complete; staff see compliance trend.
Where it hurts, before the visit
Patients tap where it hurts on the body chart from their phone. The note opens with their marks, labeled as the patient's.
Medications & allergies
Patients see their lists and send changes, with names and doses suggested from the National Library of Medicine's list. Staff confirm each one on the chart.
The practice on their home screen
Add the portal to the phone's home screen under the practice's name and icon, on iPhone and Android.
Payments + invoices
View invoices, pay via Stripe (BAA-exempt for payment processing). Superbill download for out-of-network insurance reimbursement, HSA, or FSA records.
Right of Access
HIPAA §164.524
Download the full record (HTML readable + JSON data) self-service. No 30-day wait, no fee.
Right to Amend
HIPAA §164.526
Submit amendment requests; track status; file a §164.526(d)(2) statement of disagreement after a denial.
Disclosure accounting
HIPAA §164.528
See every third-party disclosure (insurance, court orders, public-health) the practice has made on your behalf. Download the formal accounting.
Privacy notice + audit log visibility
Patient sees what the practice tracks, when staff opened their chart, and how they can exercise rights.
For practice staff
The day-to-day workflow. The same software running daily in a real chiro + PT clinic - feature parity is non-negotiable.
Schedule
Day/week/month views. Drag to reschedule. Wait list with FIFO matching when cancellations open slots.
Patient charts
Profile, history, appointments, files, messages, exercises, treatment plans, payments - all on one tabbed page.
SOAP notes with dictation & ambient scribe
AWS Transcribe (BAA-covered) - record voice, get text. Templates + smart-pick option lists for common findings. Sign locks the note. The ambient scribe drafts the note from the visit conversation, built for evals, re-exams, and consults; routine adjustments use the structured note and never meter. Only recording time is billed, at $0.20 a recorded minute (a 20-minute eval is about $4), with no monthly scribe subscription.
Visit notes + charges
Per-visit billing codes, charges, ICD-10 + CPT pickers, exportable as superbill (CMS-1500-shaped).
Insurance claims
Real-time eligibility before the visit, 837P claims filed electronically, and ERAs matched back automatically - with denial and underpayment worklists for what needs a human. Out-of-network? Superbills export too.
Documents
Form letters, work excuses, exercise programs, intake confirmations - auto-fired or manual. Per-practice toggles default OFF; clinical/legal templates are manual-only.
Messages + tasks
Inbox of patient messages + per-staff todos. Email/SMS notifications fan out to opted-in staff.
Wait list
Patient signs up for an earlier slot; staff see the queue when cancellations open availability.
Tasks + team chat
Lightweight internal coordination so the practice doesn't need a separate Slack.
The day view
The schedule, the visit, the note and the payment on one screen. Badges for what is owed today, in one batched read.
Body chart in the note
Tap where it hurts on front and back figures. The marks read back in the prose and print with the note.
Outcome forms patients complete
RMDQ, NPRS and PSFS filled in from the portal before the visit, scored into the note, trended over the plan.
Co-sign workflow
Assistants and students draft, the supervising clinician co-signs from a queue, and addenda print inside the PDF.
Records out the door in one Send
Pick the notes, the records packet, the appeal, the PI narrative or the plan-of-care certification. Pick the insurer, attorney or referring provider. Fax, mail, secure link, portal or email, from the chart, with delivery tracked, every disclosure logged and authorizations held where the record needs one.
Injury cases with the state's deadlines
Auto accident, workers' comp and personal injury cases carry their state's notice, report and bill-by dates (New Jersey, New York, Florida, Michigan and Pennsylvania today), the carrier notice in one click, and a case packet that opens with a records checklist.
Care plans patients sign
Treatment plans in phases with a price, signed in the office, by link or in the portal, and paid in full, per visit or monthly by card.
Good Faith Estimates
For uninsured and self-pay patients, written from the chart or the care plan and sent from it, with a flag on the day view when charges run $400 or more over the estimate.
No-show and late-cancel fees
One click from the visit, charged to the card on file or billed, on its own invoice that never touches a claim.
Medications & allergies on the chart
Names and doses from the National Library of Medicine's list, on the intake and the chart, with changes patients send waiting for staff to confirm.
Referral loop
Referral letters out, thank-yous back, and referral expiry tracked on the case so nothing is treated past its authorization.
Help desk in the app
Questions answered from the FAQ and the screen registry first, with an optional AI assistant grounded on the same sources. Same-day email support on every plan.
For whoever fights the insurance companies
The whole revenue cycle - eligibility to posted payment - runs inside the app.
- In-app payer enrollment
- Real-time eligibility checks
- Insurance checked overnight for tomorrow's patients
- Claim scrubbing before every submission
- Real-time claim status, and weekday status sweeps
- Claims workspace
- Injury-case fee schedules by state, with a daily maximum
- Payer scorecard: who owes you, who has gone quiet
- Denial worklist + corrected claims
- Denial playbooks by reason code
- Appeal packet in a few clicks, the payer's own form filled in, faxed from the denial
- Secondary claims and crossover posting
- Automatic remittance posting
- Paper EOB entry through the same pipeline
- Underpayment detection against a payer fee schedule learned from your remittances
- Every claim you sent, stored with a plain-language summary
- Medicare compliance built in
- Paper CMS-1500 parity
For growing the practice
One growth engine that reads the same database as your schedule - no exports, no agency.
- Birthday, recall & welcome campaigns
- One-off postcard campaigns
- QR tracking to the mailbox and back
- Hosted QR landing pages
- AI blog studio
- AI social studio
- One-click review requests
- A dashboard that finds the next move
- Offline campaigns, tracked
- New-mover prospect lists
Switching? We've already done this.
Guided, previewed, reversible migration - with billing that keeps flowing through the changeover.
- Guided imports from the big chiro & PT systems
- One-click rollback
- White-glove or do-it-yourself
- Claims from your old system stay reconciled
- Enrollment-aware claim filing
- Patients reconnect themselves
For physical therapy
First-class PT documentation and billing - built inside a hybrid chiro + PT clinic, not bolted on.
- Evaluations with complexity coding
- Skilled-justification prompts
- 8-minute rule engine
- PT flowsheet
- Progress notes & discharge summaries
- Outcome-measure trends
- Therapy threshold (KX) tracking
- Plan-of-care certification clocks
- Therapy-compliance worklist
- Home exercise programs
- ROM and MMT tables, prior level of function
- Body chart in the note
- Outcome forms patients complete (RMDQ, NPRS, PSFS)
- Medicare PT modifiers (GP, plus CQ/CO for assistant-furnished care)
For admins (practice owners)
Settings and visibility. The practice owns its data; RowanFlow owns the operational lift.
Practice details + branding
Logo, hero image, color theme, fonts, custom CSS (sanitized), business hours, services, conditions treated, testimonials.
Public marketing site
Per-tenant subdomain. Editable homepage, services, about, blog, contact form, pricing pages. Six pre-written treatment templates.
SEO + per-page meta
Title, description, canonical, OG, JSON-LD per page. Plus site-wide GA4 + Search Console verification - both scoped to public pages only (HIPAA).
Email + SMS settings
Booking confirmations, 24h reminders, contact-form auto-reply, staff alerts. PHI never appears in email subjects or SMS bodies. On the custom-domain add-on ($19 a month), every email goes out from your own domain.
Staff + roles
Add/remove staff, set role (admin/staff), TOTP MFA self-service. Cognito custom attribute scopes every user to their practice.
Stripe Connect
Direct deposit, payment links, invoices, partial refunds. Server-side description allow-list keeps PHI out of payment metadata.
Patient-rights review
Amendment requests, disclosure log - admin reviews and responds with a 60-day clock and one-time 30-day extension per regulation.
Weekly practice digest
Visits, collections, open denials, dollars at risk and AI usage, in one email each week. A nudge before any allowance runs out.
Try all of it free for 14 days
14-day free trial · $0 today, card required · no charge until day 15 · cancel in one click · or try the demo first, with sample data and no card
For your auditor
The HIPAA + security posture - AWS-managed where it makes sense, application-managed where the regulation demands it.
- BAAs handled for you
- Append-only audit log
- CloudTrail with 6-year Object Lock
- Failed-login monitoring
- PHI-scrubbing log wrapper
- Customer-managed KMS
- Threat detection + alerting
- Web application firewall
- Hardened HTTP headers
- VPC Flow Logs
- Idle-timeout enforcement
- Staff TOTP MFA
Backup & disaster recovery
Backed up daily, encrypted, locked against tampering, copied to a second region - verifiable in your own portal.
- Daily automated backups
- Tamper-resistant vaults
- Copied to a second region
- Restore to a safe point
- Encrypted end to end
- See it for yourself
Everything above, one subscription.
Everything on this page is in production at ahpts.com today. No screenshots from a roadmap.
14-day free trial · $0 today, card required · no charge until day 15 · cancel in one click · or try the demo first, with sample data and no card